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Legal

Terms & acceptable use

The short version: report honestly, about numbers rather than people, and keep it clean.

These terms apply to your use of shadycall.com, operated by XTO Pty Ltd (ACN 702 801 410). By using the site or posting a report you agree to them.

The rules for reports

When you post a report you promise that it is your own honest account of a call or message you received, and that it does not:

  • include anyone's full name, home address, email address, bank, card or Social Security details, or other personal information;
  • threaten, harass, abuse or vilify anyone, or contain hate speech;
  • make claims you know are false, or that you can't reasonably believe are true;
  • advertise anything, link to anything for profit, or promote "scam recovery" services;
  • post the same report across many numbers, or report numbers you have never been contacted by.

Reports that break the rules may be held, hidden or removed (automatically or by us) without notice.

Your license to us

You keep ownership of what you write, and give XTO Pty Ltd a worldwide, royalty-free, perpetual license to publish, display, adapt and distribute it (including through our API and feed) as part of the service.

What ShadyCall is and isn't

Reports are the opinions and experiences of members of the public. FTC and FCC complaints are what consumers told those agencies, published by them as open data; neither ShadyCall nor the agencies verify them. Carrier and location details are the original assignment of a number's exchange and may be out of date. The ShadyCall Score is a summary of all of this, not a finding of fact. Caller ID can be faked, so a number on a call doesn't prove who made it. Use ShadyCall as one signal among others and use your own judgment.

ShadyCall is not a consumer reporting agency and must not be used to decide anyone's eligibility for credit, insurance, employment, housing or any other purpose covered by the Fair Credit Reporting Act.

ShadyCall is not affiliated with the FTC, the FCC, NANPA, any police department, carrier, bank or business named on the site.

Liability

To the fullest extent permitted by law, the service is provided "as is", and XTO Pty Ltd is not liable for any loss arising from your use of or reliance on the site or its content. Nothing in these terms limits rights you have under consumer protection laws that can't be limited.

The API and feed

You may use the API and the feed within the rate limits, with a visible link back to the number's page on ShadyCall. Don't use them to build a list of people to contact, to harass anyone, or to resell the data as your own.

Changes and law

We may update these terms; the version on this page applies. These terms are governed by the law of New South Wales, Australia, without limiting any mandatory consumer protections of the place where you live.

Questions? Contact us.

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